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Privacy Policy

Last updated: January 2026

1. Introduction

FRYR UG (haftungsbeschränkt) ("we," "us," or "our") operates Terrain Builder. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit terrain-builder.com and use our services.

2. Information We Collect

2.1 Information You Provide

  • Contact information (name, email address)
  • Account credentials
  • Printer information (type, model)
  • Bambu Lab Cloud connection data (printer status, filament information)
  • Messages and inquiries submitted through our forms
  • Generated terrain designs and preferences

2.2 Information Collected Automatically

  • Device and browser information
  • IP address
  • Pages visited and time spent on our site
  • Referring website
  • Analytics data

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our terrain generation services
  • Process and optimize 3D models for your printer
  • Respond to your inquiries and provide customer support
  • Send you technical notices, updates, and service messages
  • Communicate with you about products, services, and events
  • Monitor and analyze trends, usage, and activities
  • Personalize and improve your experience
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR & BDSG)

We process your personal data in accordance with the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG), based on:

  • Consent: When you explicitly agree (e.g., joining our waitlist)
  • Contract: To provide services you've requested
  • Legitimate interests: To improve our services and communicate with you
  • Legal obligations: When required by law

5. Data Sharing and Disclosure

We may share your information with:

  • Service providers (e.g., hosting, analytics)
  • Professional advisors (lawyers, accountants)
  • Law enforcement when legally required

We do not sell your personal information to third parties.

5.1 Third-Party Processors

We use the following third-party service providers who process data on our behalf:

  • Netlify: Website hosting and forms (USA, with EU Standard Contractual Clauses)
  • Bambu Lab: Printer integration (when you connect your account)

All processors are contractually bound to GDPR compliance standards.

6. Third-Party Integrations

Our service integrates with Bambu Lab Cloud to provide printer connectivity features. When you connect your Bambu Lab account, we access information about your printer status and loaded filaments. We do not share your personal information with Bambu Lab beyond what is necessary for the integration to function.

7. Cookies and Tracking

We use cookies and similar tracking technologies to analyze website traffic and improve user experience. You can control cookie preferences through our cookie consent banner or your browser settings.

Types of cookies we use:

  • Necessary cookies: Essential for website functionality
  • Analytics cookies: Help us understand how visitors use our site

8. Your Rights

Under GDPR and BDSG, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability
  • Withdraw consent
  • Lodge a complaint with supervisory authorities

To exercise your rights or file a complaint, you may contact the competent supervisory authority:
Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen (LDI NRW)
Kavalleriestraße 2-4, 40213 Düsseldorf, Germany
Website: www.ldi.nrw.de

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Specific retention periods include:

  • Waitlist data: Until service launch or consent withdrawal
  • Account data: Duration of account plus 30 days
  • Generated designs: As long as your account is active
  • Contact inquiries: 2 years after last contact
  • Invoices and contracts: 10 years (German tax law requirement)

When data is no longer needed, we securely delete or anonymize it.

11. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place for such transfers, including EU Standard Contractual Clauses.

12. Automated Decision-Making

Our AI terrain generation system processes your text descriptions to create 3D models. This processing is essential for providing our service. The AI does not make decisions that produce legal effects or similarly significantly affect you.

13. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

14. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

FRYR UG (haftungsbeschränkt)
Alteburger Str. 306
50968 Cologne
Germany
Email: